Tag Archives: twitter

You’ve heard of omnichannel retailing – now meet the “omnichannel recruiter.” Much as retailers are working to create a seamless shopping experience from store to computer to smartphone, retail recruiters are now using the full range of digital channels to fill job openings. According to the Bureau of Labor Statistics, there were more than 350,000 […]

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With more than 30,000 attendees, Retail’s BIG Show 2014 was our biggest and most successful event ever. And when such innovative solution providers, industry experts and retail trendsetters get together, the tweets start flying. Our friends at digital analytics agency Pointmarc took a deep dive into our social data and created this great infographic that tracks the buzz […]

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Jack Dorsey, the technology guru who’s CEO of Square and chairman of Twitter, has found another way he’d like to change the world – the way retailers think about the receipt. Dorsey says a receipt is not just a piece of paper or an email – it’s a powerful communication tool that should be used […]

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As Retail’s BIG Show keeps growing (the Javits Center is all-NRF this year, including an extra 40,000 square feet for the EXPO Hall), so does the event experience. Educational programming is no exception, with sessions dedicated to college and university students on Saturday and seven content tracks to organize the four days after that. I went […]

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Dunkin’ Donuts has a pretty long track record of memorable advertising, from “time to make the donuts” to “America runs on Dunkin.’” And this year, they’ve become trailblazers for integrating new social channels like Vine and Twitter with traditional media. Their bold moves to engage loyal customers have got their fans, and the marketing world, […]

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While many small and mid-sized retail companies are trying to figure out how to foster brand engagement in a meaningful way via social media, retailers of all sizes know that social platforms like Twitter are playing an increasingly larger role in their interactions with shoppers. Still debating whether to tweet or not to tweet as […]

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According to a 2011 study, 42 percent of online consumers have “followed” a retailer proactively through Facebook, Twitter, or a retailer’s blog, and the average person follows about six retailers. Most importantly for many retailers, the appetite for buying directly through social networks appears strong with one-third of surveyed shoppers stating that they would be […]

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It takes more than a great idea or a brilliant concept to fuel innovation. Without the right support and proper funding, even the best ideas might never see the light of day. During the session, The Future of Retail: The VC Perspective, we heard from the sometimes overlooked, but always crucial players in the innovation […]

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To Andrew Koven, the practice of retailing is “both a science and an art.” From his retail beginnings in a warehouse to his current gig as President of E-Commerce and Customer Experience at Steve Madden, Andrew Koven’s career goal has never changed. He still aspires every day to “surprise and delight customers.” In advance of […]

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In one particular session I sat in on at this year’s BIG Show, the audience of several hundred were asked by the moderator to raise their hands if they “weren’t on Facebook.” Not surprisingly, only 3 people sheepishly raised their hands. As you’ve probably read in our coverage of NRF’s 100th Annual Convention, there are […]

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