Tag Archives: Starbucks

All of our veterans in this country leave the military with hard-won valor and battle-tested skills, yet sadly tens of thousands still struggle to parlay these virtues into gainful civilian, private sector employment. The reasons vary, but the effects are stark: Ten percent of all post-2001 veterans remain unemployed, compared with only 6.8 percent unemployment […]

Posted in: Economy | Retail Careers | Retail Companies Also tagged , , , , , , , , , |
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The retail industry is always changing, always evolving. That’s what we love about it, right? But the always-changing technology and the need to quickly adapt new customer engagement techniques means employee training is of greater importance – particularly at the store level. STORES focused on this very topic a few weeks back. They hosted a […]

Posted in: Education | NRF Foundation | Retail Careers | Retail Companies Also tagged , , , |
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In retail, it takes more than awesome products and great brand names to make profits – it takes great people. As we kick off a new year, we can expect HR executives to put more focus into training and development to make their all-star cast of employees even greater. According to the latest installment of […]

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Ladies and gentlemen, retail has spoken. On Fortune’s coveted Businessperson of the Year list, retail leaders hold four of the top ten spots – more than any other industry. What an incredible testament to the power, ingenuity and leadership among us. Congratulations to these four executives, who were honored by Fortune earlier this week: Howard […]

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I would have written about this earlier, but I was waiting for my blood pressure to go down. After sitting in a 90-minute session about active shooters this morning with Albuquerque Police Chief Ray Schultz and Starbucks’ Steve Bova, I’ve got a new appreciation for both the planning and the real-time reactions involved in dealing […]

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It was a very sad weekend in retail. Saturday morning in Amsterdam a gunman opened fire inside a local shopping mall, killing seven people and wounding 16 others. According to news reports, he then shot himself with a second weapon. On Friday evening in Brooklyn Park (MN), two employees were killed inside the break room […]

Posted in: Events | Loss Prevention Also tagged , , , , |
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This year’s Loss Prevention Conference, June 13-15 in Dallas, is set to be record-breaking: preliminary reports show that this year may once again exceed our previous shows in terms of attendance, sessions and number of exhibitors. While the conference is geared toward LP professionals, there will be plenty of insights and takeaways for executives in […]

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Over the past two weeks, our thoughts and prayers have poured out to the  people of Japan and others impacted by the earthquake and tsunami. Following the disaster, retailers sprung into action providing food, water and other supplies, while trying to locate and respond to the needs of their own employees. As part of a […]

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To Andrew Koven, the practice of retailing is “both a science and an art.” From his retail beginnings in a warehouse to his current gig as President of E-Commerce and Customer Experience at Steve Madden, Andrew Koven’s career goal has never changed. He still aspires every day to “surprise and delight customers.” In advance of […]

Posted in: eCommerce | Events | Marketing | Retail Companies | Technology Also tagged , , , , , , , , , , , , , , , , , |
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