Aug13
Now that NRF’s IT Leadership Summit is over, it’s your turn to let us know how we did.
Did anything blow you away? Fall short of expectations? What should we focus on next year? We really (really!) want to know.
Providing feedback is easy — just leave a comment!
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Aug13
Miss a presentation? Need a handout?
Session slides are available now!
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Aug12
Say you own a clothing store. Or, for the sake of a more accurate comparison, say you own an apparel retailer with 900 stores, $1.5 billion in sales, and a 3.8% market share in kids’ clothing. (For starters, congratulations. I’d say you’re doing quite well for yourself.)
As a company executive, here are some common conundrums you face:
The [...]
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Aug12
When I was about 15, my best friend’s dad gave me some unsolicited armchair advice on the ways of the world and what makes it go around. He quipped, “Cash is King, Eric. Cash is King.” I come to find out recently that times have changed – cash will take a back seat to new [...]
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Aug11
I mentioned earlier that retailers attending NRFtech acknowledge, by and large, that IT spending is holding steady — or in some cases, increasing — despite the economy. Those findings were corroborated in research released this afternoon.
At the final session of the day, Bruce Richardson, Chief Research Officer at AMR Research, presented results from the 2007-2008 Retail [...]
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Aug11
In the eCommerce world, Zappos.com is often seen as the pinnacle for online retail. Due to reach the $1 billion mark in sales this year, the company earns loyal fans due to its 24/7 call center, 365-day return policy, and free overnight shipping. From its CEO’s pledge to offer every new employee $1,000 to quit to a reinforced [...]
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Aug11
Greg Wilmer, VP of Technology at Big Lots, gave a great talk on what many might assume as the “propeller head” topic of this year’s event – Services Oriented Architecture (SOA). But, as co-chair of the ARTS SOA Blueprint Committee, Greg explained the true business benefits of SOA as it promises speed and agility in [...]
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Aug11
I’m here at NRFtech 08, my first of such events, and have had a glimpse of the educational sessions by way of managing the speaker development for this year’s program. Personally speaking, one of the sessions I had most anticipated seeing was the Data Security panel with Staples and Maurices/Dress Barn, particularly to hear what’s [...]
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Aug11
Bill Tucker from Nordstrom just presented fantastic insights about offshoring, highlighting new models and case experiences for strategies based on his 15 years of experience.
I wish I could tell you all about it…but I can’t. His session was closed to the press (meaning my lips are sealed) and the content was available only to the [...]
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Aug11
JCPenney CEO Mike Ullman and CIO Tom Nealon sat down this morning to talk about the company’s IT initiatives, growth strategy, and the mindset of their shoppers. In addition, the session featured tough questions from audience attendees, who wanted to know about the success of new private label brands, struggles with PCI compliance, and the importance [...]
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