Tag Archives: Macy's

Mar03

Macy’s CMO takes unconventional approach: “We don’t need to get new customers”

By Ellen Davis, VP and NRF spokesperson | Published: March 3, 2010

Before Macy’s CMO Peter Sachse spoke at our Retail Innovation & Marketing Conference about creating a consistent, creative customer experience, I was prepared to hear many of the same great stories and examples that have been told like folklore in countless meetings and conferences I’ve attended for the last year. Company Chairman and CEO Terry [...]

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Posted in: Education | Events | Marketing | Retail Companies | Retail Trends | eCommerce Also tagged consumer loyalty, Customer Centricity, employee feedback, Innovate 10, Macy's, Macy's "Believe", Macys.com, Make-A-Wish, NPD Group, NRF Annual Convention, Peter Sachse, Shop.org Annual Summit, Terry Lundgren |

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Feb04

NRF Chairman Terry Lundgren talks retail jobs

By Ellen Davis, VP and NRF spokesperson | Published: February 4, 2010

Posted in Public Policy | Retail Companies | Video

Macy’s Chairman, President and CEO Terry Lundgren, who also serves as NRF’s Chairman, spoke on CNBC’s Squawk Box this morning about Macy’s January sales numbers, the high-end luxury market, and what it will take to get the consumer buying again. (The short answer? Jobs.)
Watch the interview below.

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Posted in: Public Policy | Retail Companies | Video Also tagged CNBC, jobs, luxury retailers, Macy's, retail sales, Terry Lundgren |

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Feb01

What’s hot in retail – Jan. ‘10

By Ellen Davis, VP and NRF spokesperson | Published: February 1, 2010

Posted in @NRF | Retail Companies | Retail Trends

With 2010 in full gear, my January highlight was watching about 18,000 of the most influential people in retail descend on the Javits Center for Retail’s BIG Show. Not surprisingly, much of January’s most popular news revolved around those four days the retail community spent together in New York (but that wasn’t everything, so read [...]

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Posted in: @NRF | Retail Companies | Retail Trends Also tagged customer service, economic forecast, J. Crew, Life is good, luxury retailers, Macy's, NRF Annual Convention, NRF Foundation, Retail Horizons, Retail Sales Outlook, Saks Fifth Avenue, Super Bowl, Target, Tesco, The Container Store, tory burch, Wal-Mart, what's hot |

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Jan11

Tracy Mullin discusses retailers with “courage to lead” in opening remarks

By Ellen Davis, VP and NRF spokesperson | Published: January 11, 2010

Posted in @NRF | Education | Events | Retail Companies | Retail Trends

NRF President and CEO Tracy Mullin addressed thousands of attendees this morning before a session on the retail economy – and the recovery. Below is a transcript of her remarks:
—
I love retailing!
I can’t think of another business that is so exciting, so rewarding, or so ripe with opportunities.
I also can’t think of another business that [...]

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Posted in: @NRF | Education | Events | Retail Companies | Retail Trends Also tagged American Eagle, Apple, Best Buy, card check, health care reform, interchange, iPhone, kmart, layaway, Life is good, Macy's, National Retail Federation, NRF Annual Convention, Retail's Big Show, Sears, Tracy Mullin, Wal-Mart, Zappos |

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Jan10

Tomorrow’s brightest talent…today

By Rachel Ryan, Director, Finance | Published: January 10, 2010

Posted in Education | Events | NRF Foundation | Retail Companies

For the third year in a row, the NRF Foundation and American Express hosted the aspire2retail intercollegiate challenge for budding industry executives. Here’s how it works: students from six of the top university retail programs are divided into cross-college teams, provided discipline mentors from some of the largest US retailers (think Best Buy, Macy’s, Toys [...]

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Posted in: Education | Events | NRF Foundation | Retail Companies Also tagged American Express, aspire2retail, Best Buy, Estee Lauder, Florida State University, Georgia Southern University, Macy's, NRF Annual Convention, NRF Foundation, Retail's Big Show, Terry J. Lundgren Center for Retailing, Toys R Us, University of Arizona, University of Florida, University of Michigan, University of Wisconsin |

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Jan04

What’s hot in retail – Dec. ‘09

By Ellen Davis, VP and NRF spokesperson | Published: January 4, 2010

As was the case in November, many of December’s most popular pages on NRF’s website were holiday-related, but a big wave of people also headed to NRF’s Annual Convention website, whose pages garnered thousands of hits from people planning their trip to the BIG show in the Big Apple.
In the event that you managed to [...]

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Posted in: @NRF | Events | Finance | Holiday | Marketing | Research | Retail Companies | eCommerce Also tagged 4-5-4 calendar, Best Buy, black friday, Cyber Monday, favorite holiday ads, Gant, holiday returns, instant credit, JCPenney, Macy's, mastercard, National Retail Federation, nrf, NRF Annual Convention, NRF BIG Show, NRF SmartBrief, PCI Compliance, RAMA, Retail Advertising and Marketing Association, Retail Sales Outlook, Retail's Big Show, shoppers favorite ads, Target, Uniqlo, visa, what's hot |

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Nov12

Tis the season for ads that tug at heartstrings

By Ellen Davis, VP and NRF spokesperson | Published: November 12, 2009

Posted in Holiday | Marketing | Retail Companies

Whenever the calendar turns to November, it means holiday decorations in stores, catalogs in my mailbox, and ads. Lots and lots of ads.
Because this holiday season will be extremely focused on price, it would make sense that most ads would focus on bargains, discounts and everyday low prices. But it seems that many retailers’ holiday [...]

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Posted in: Holiday | Marketing | Retail Companies Also tagged Christmas ads, holiday 2009, holiday marketing, holiday TV ads, holidays, Macy's, Sears, Verizon, Wal-Mart |

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Oct23

He’s got Spirit: Spencer Gifts CEO talks Halloween, CIT and retail careers

By Denise Brasse, SVP, Industry Relations | Published: October 23, 2009

Posted in @NRF | Retail Companies | Retail Trends

Nowhere is Halloween more revered than at Spirit Halloween, the largest seasonal Halloween retailer in the country. Each year around Labor Day, these stores pop up in shopping centers and malls to help trick-or-treaters with their costumed revelry and provide home décor to trick out Halloween houses. For the sake of one special day, Spirit [...]

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Posted in: @NRF | Retail Companies | Retail Trends Also tagged Bloomingdale's, CIT, Cornell University, Halloweekend, Halloween, Jay H. Baker Retailing Initiative, Linens n Things, Macy's, National Retail Federation, nrf, Spencer Gifts, Spirit Halloween, Spirit of Children, Steven Silverstein, Wharton School of Business |

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Oct20

Top ten holiday trends for 2009

By Ellen Davis, VP and NRF spokesperson | Published: October 20, 2009

Posted in Holiday | Research | Retail Trends | eCommerce

In a media and analyst briefing earlier today, BIGresearch’s Phil Rist and I shared ten insights of what to expect this holiday season based largely on findings from NRF’s first holiday survey. Listen in on the complete briefing, or view the top 10 below:
#1: Americans aren’t ready to declare an end to the recession. According [...]

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Posted in: Holiday | Research | Retail Trends | eCommerce Also tagged BIGresearch, Economy, EXPO, gift cards, hallmark, holiday spending, JCPenney, Kohl's, layaway, Macy's |

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Oct20

Memo to Santa: I’d Still Like to Receive Gift Cards…

By Kathy Grannis, NRF spokesperson | Published: October 20, 2009

Posted in Holiday | Research | Retail Companies

…even though you might feel they are too impersonal. Signed, A consumer

‘Tis the season, officially. In NRF’s latest consumer spending survey, conducted by BIGresearch, one thing remains the same – consumers still love receiving gift cards; in fact, it’s the most requested item on their wish list.
With projected holiday sales of gift cards in [...]

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Posted in: Holiday | Research | Retail Companies Also tagged Banana Republic, Best Buy, BIGresearch, Gap, gift card survey, gift cards, holiday spending, Macy's, Old Navy, Piperlime, Toys R Us |

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