Tag Archives: Annual 2011

During last month’s NRF Annual Convention & EXPO, Terry Lundgren, President and CEO of Macy’s, Inc., moderated an all-star panel of fellow retail leaders. Answering such questions as “what’s the next big breakthrough?” and “what do great leaders have in common?”, the retailers combed through their careers to share insights during the session, The Future [...]

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Despite all the benchmarking, researching and strategizing carried out by retailers, putting together a forward plan for anything more than a few years ahead can sometimes seem like more of an exercise in crystal ball gazing than actual business planning. However, that’s not to say retailers can ignore the need for some long term thinking. [...]

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The first month of 2011 was all about celebrating a comeback year for retail and looking ahead to a hopeful year of growth for the industry. The first such focus on this comeback and look forward came at NRF’s 100th Annual Convention and EXPO in New York City, with 22,000 industry professionals gathering for Retail’s [...]

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Didn’t get a chance to walk the EXPO hall floor at Retail’s BIG Show this year? Fear not. Our roving videographer spoke with retail executives from companies like IBM and ShopperTrak on a number of key trends presented on the EXPO hall floor. Watch our 3 minute video below for insights from industry executives as [...]

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Mark Greene, CEO of FICO, opened one of this year’s Retail’s BIG Show super sessions with good news: “There is evidence now that consumer spending has returned.” He tempered that with “The recovery is taking hold, but there is mixed evidence as to where and how quickly.” Greene looked to his panel for insights into [...]

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As a leader in business analytics software and services, and the largest independent vendor in the business intelligence market, SAS was a key booth to drop-by for many attendees walking the EXPO hall floor at NRF’s Annual Convention in New York City. While he wasn’t busy speaking with attendees, we grabbed a few minutes with [...]

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By collecting customer data at each touchpoint throughout the retail process, high-level analytics are not only changing how retailers relate to shoppers, but also, in the case of Chico’s, increasing customer retention, providing store associate information, and lastly, increasing sales. In a recent interview at Retail’s BIG Show, Jeff Jones, EVP and COO of Chico’s [...]

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For almost a decade, the NRF Foundation’s Retail Horizons has been surveying and analyzing retail executives on strategic initiatives, sales, investments in human resources and technologies, plans for the future, and a host of other topics. During Retail’s BIG Show, the annual Retail Horizons session explored some of these findings and what retailers actually thought [...]

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Since Q2 of 2009, luxury fashion spending has outpaced overall fashion spending in the U.S., according to Edmond Jay, who heads up American Express Business Insights. Looking strictly at Generation Y consumers, Jay said, luxury retail actually grew during the recession. Jay moderated a panel on luxury retailing at Retail’s BIG Show last week. Among [...]

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Independent retailers often have fascinating back stories – why they opened their first shop or what they were doing right before they jumped into the retail pool. Dave Ratner is no exception. The name of his store, Dave’s Soda & Pet City, often prompts the same first question: soda AND pet supplies? Ratner opened his [...]

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