Over the past few weeks, we’ve shared how the best loss prevention professionals in the industry would be in New Orleans in June to learn best practices in the space and what’s new in technology. It seems the well-known retail criminals didn’t get the memo. On Monday night of NRF’s Loss Prevention Conference, CVS’s National [...]
The saying goes that ‘two heads are better than one.’ And often times when faced with an over-flowing inbox, a jam-packed schedule and an lengthy task list, it sure seems like that would be true. For delegates at one of today’s sessions at LP ’12, it was a case of bringing not two, but about [...]
In New Orleans yesterday, where thousands of senior retail loss prevention executives and solution providers are gathered for NRF’s Loss Prevention Conference and Expo, University of Florida’s Dr. Richard Hollinger quantified exactly how retail theft is impacting the industry. Preliminary findings of the latest National Retail Security Survey suggest retailers in 2011 lost $34.5 billion to [...]
“This whole case started with one customer complaint,” noted Safeway’s Corporate Loss Prevention Manager John Knowlton. Knowlton knows all too well that combing and sifting through smartly collected data is key to breaking a major case. During a case study recap of this recent gift card case involving Safeway, American Airlines, online auction sites and [...]
Whether you run one store or one hundred, there’s no business too small to find the best techniques to reduce shrink and increase profit margins. Even when retailers are armed with the latest methods, the biggest factor in reducing shrink is often the resources store managers have available to achieve the greatest return on investment. An [...]
Retail loss prevention professionals hold their law enforcement partners in high regard. And the connection to law enforcement is not just professional, but personal for many in the industry, who either formerly worked in law enforcement, or have close friends and colleagues in the field. At this morning’s keynote presentation, Craig Floyd, director of the [...]
How can retailers continue to develop talent in the loss prevention field, and how can companies create internship programs to identify future LP superstars? Those were some of the questions being asked – and answered – at today’s session on “Higher Education in Loss Prevention” at NRF’s 2012 Loss Prevention Conference. During the session, faculty [...]
They don’t do it for the thank you. And they don’t do it for brand recognition. But sometimes a little recognition is well-deserved. From helping with rebuilding projects in Joplin, Missouri to providing bikes for children to ride to school in Zambia, LP teams from retail companies and retail partners including Black & Decker, Hart Systems, Kroger, [...]
NFC, POS, EMV, RFID. This may look like alphabet soup to some, but if you work in retail, you know what these acronyms represent – a host of technologies (some new, some not so new) in the retail space. As an increasing number of retailers experiment leveraging each of these, seamless customer experience is sure [...]