Category Archives: Retail Trends

With unemployment ticking down and retail employment on the upward climb – retail has grown by more than 600,000 employees since 2010 – it’s time to talk about what comes after talent acquisition: talent retention. A strengthening economy means that companies have a choice in employees, and employees have choices in companies. A recent global […]

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Men’s fashion is one of the hottest segments in retail today. And in the last few years, men have stepped-up their shopping and taken a greater interest in their appearance, which has helped spur innovation across the industry. More men are tuned in to the latest fashion and trends. Since 2006, the share of male […]

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Since hearing Pat Ogawa speak at Shop.org’s Annual Summit last year, I’ve been following innovation at Nordstrom quite closely. It’s been refreshing to see the historic brand, known for its in-store customer experience, thrive both online and off while bringing digital to the physical store experience (I’m sure you remember the coverage of their Pinterest […]

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The importance of a retail company’s chief information officer has never been more important than in the Information Age. They must be vigilant in keeping up with the latest protocols and trends in the realm of IT – a tall task considering the fast-paced environment of retail. NRF’s CIO Council is one way the industry’s […]

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Retailers drive innovation by consistently evolving the shopping experience to meet consumer expectations. So I was not at all surprised to see many retail brands and their industry partners as headlining speakers across a variety of tracks last week in Austin at SXSW Interactive – an event that prides itself as a platform of innovative ideas […]

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Consumers don’t think about shopping and say, “I want an omnichannel experience.” But their expectation is that shopping will be seamless between stores and devices. So if omnichannel is an industry-created term, what does it mean? At Retail’s BIG Show, executives from Macy’s, Kohl’s, Hudson Bay and GS1 tried to answer that question. While retailers […]

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It was 40 years ago at a Marsh Supermarkets store in Troy, Ohio, that a pack of Wrigley’s chewing gum made history as the first item ever scanned in a retail transaction, ushering in the era of the modern point of sale system. Much has changed since then. Architectures have evolved from computerized “dumb terminals” […]

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Jack Dorsey, the technology guru who’s CEO of Square and chairman of Twitter, has found another way he’d like to change the world – the way retailers think about the receipt. Dorsey says a receipt is not just a piece of paper or an email – it’s a powerful communication tool that should be used […]

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Kate Spade Saturday’s digital storefront, a partnership with eBay, revolutionized sidewalk shopping and made retailers sit up and take notice. At Retail’s BIG Show, executives from Sony and TOMS discussed their own collaborations with Magento and eBay to place interactive touchscreens in high-traffic areas for the holiday season. Consumers expect innovation from Sony, and the […]

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Less than four years ago, Warby Parker launched as a scrappy startup, storing inventory on a kitchen table. The company hit its first-year sales targets in three weeks, and hasn’t stopped growing since. In a conversation at Retail’s BIG Show with Fast Company Executive Editor Noah Robischon, Warby Parker Co-CEO David Gilboa shared some impressive […]

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