Author Archives: Tony Fontana, Manager, Communications

The importance of a retail company’s chief information officer has never been more important than in the Information Age. They must be vigilant in keeping up with the latest protocols and trends in the realm of IT – a tall task considering the fast-paced environment of retail. NRF’s CIO Council is one way the industry’s […]

Posted in: Research | Retail Companies | Retail Trends | STORES magazine | Technology Tagged , , , , , , , |
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Consumers don’t think about shopping and say, “I want an omnichannel experience.” But their expectation is that shopping will be seamless between stores and devices. So if omnichannel is an industry-created term, what does it mean? At Retail’s BIG Show, executives from Macy’s, Kohl’s, Hudson Bay and GS1 tried to answer that question. While retailers […]

Posted in: Events | Retail Companies | Retail Trends | Technology Tagged , , , , , , , |
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In retail, making a difference doesn’t necessarily start at the top. Success today is driven by retail teams in stores and in the office that are collaboratively elevating shopping experiences to the highest level. Four young professionals on stage at the NRF Foundation Student Program were proof of just that. Their advice to attendees wasn’t […]

Posted in: NRF Foundation | Retail Careers | Retail Companies Tagged , , , , , , , , , |
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As Retail’s BIG Show keeps growing (the Javits Center is all-NRF this year, including an extra 40,000 square feet for the EXPO Hall), so does the event experience. Educational programming is no exception, with sessions dedicated to college and university students on Saturday and seven content tracks to organize the four days after that. I went […]

Posted in: Events | Retail Companies | STORES magazine Tagged , , , , , , , , , , , , , , , , , , , , , , , |
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Whether it’s important policy updates, event news or emerging industry trends – if it’s happening in retail, NRF has covered it on Retail’s BIG Blog. Before we jump in to 2014, let’s look back at the hottest blog posts of the year. What Fortune’s “Best Retailers to Work For” have in common – Published in […]

Posted in: Events | Holidays | Loss Prevention | Retail Careers | Retail Companies | Retail Trends Tagged , , , , |
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It might not have been neatly wrapped, but the Congressional budget deal passed by the House Thursday night was a gift many had on their holiday wish lists. The news came hours before NRF President and CEO Matthew Shay joined NRF Board Chairman Steve Sadove on CNBC’s Squawk Box program this morning. While there’s work […]

Posted in: Holidays | Public Policy Tagged , , , , , |
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NRF’s 2013 holiday forecast could be boiled down to two words: “cautiously optimistic.” Retail sales are expected to grow by 3.9 percent over 2012, a small but welcome improvement over the 10-year average of 3.3 percent. But if you’re familiar with our holiday forecast you know there’s more information than this number to digest.  Historical […]

Posted in: Holidays Tagged , , , |
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Consistent job growth: it’s not something most industries can claim. But retail is one of them. Between January 2009 and January 2012, the retail sector added nearly 300,000 new jobs. These incremental gains have helped put a dent in an otherwise stagnant U.S. employment rate (7.3%), but it’s not enough. As NRF President and CEO […]

Posted in: Economy | Events Tagged , , , , |
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Whether a retailer has a physical or online store, the panelists on the NRFtech Leadership Summit Fast Track relayed the same message – a devoted, engaged community of customers should be the cornerstone of commerce. OpenSky, STORY and LittleBlackBag.com all have unique aspects of retail innovation. With the Fast Track theme in mind, here are […]

Posted in: eCommerce | Events | Retail Companies | Technology Tagged , , , |
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At more than a century old, Neiman Marcus has a remarkable legacy in fashion retail. But President and CEO Karen Katz and Senior Vice President and CIO Michael Kingston stressed this: innovating is just as important as the heritage that drives the brand. This opening keynote with NRF Senior Vice President and Shop.org Executive Director […]

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