Author Archives: Jennifer Overstreet

The challenges facing today’s retail loss prevention teams are increasingly complex and serious, from cyber security to active shooter to workforce training, compliance issues and – unfortunately – even armed gunmen inside stores or shopping malls. And with NRF’s annual Loss Prevention Conference and EXPO coming up in June, we wanted to know what’s top […]

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“Innovation” might be a buzz word, but it’s also big business. Retailers like Nordstrom and Walmart are investing in innovation labs to spark fresh thinking in their organizations, while some companies encourage employees to spend time on side projects to spur creativity and tap into personal passions. But in the business world, an idea doesn’t […]

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With more than 30,000 attendees, Retail’s BIG Show 2014 was our biggest and most successful event ever. And when such innovative solution providers, industry experts and retail trendsetters get together, the tweets start flying. Our friends at digital analytics agency Pointmarc took a deep dive into our social data and created this great infographic that tracks the buzz […]

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Jack Dorsey, the technology guru who’s CEO of Square and chairman of Twitter, has found another way he’d like to change the world – the way retailers think about the receipt. Dorsey says a receipt is not just a piece of paper or an email – it’s a powerful communication tool that should be used […]

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With data management top of mind for retailers coming into 2014, IBM CEO Ginni Rometty’s address at Retail’s BIG Show was remarkably timely. “There are some great, great things happening — call it possibilities — at the intersection of our two industries,” she said. Three key technology trends are driving change, but Rometty said in […]

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The NRF 103rd Annual Convention & EXPO opened the show floor this morning, and Retail’s BIG Show swung into full force. The event has taken over the massive Jacob J. Javits Convention Center in New York, and before the EXPO hall closes on Tuesday (educational programming continues through Wednesday morning), more than 30,000 retail professionals […]

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The NRF 103rd Annual Convention & EXPO kicked off with a warm welcome for attendees from around the globe last night at the Javits Convention Center in New York City with the annual International Reception. Retail professionals from around the world gathered to reconnect and prepare for the fast-paced week ahead, where 30,000 people are expected to […]

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As marketing becomes more sophisticated, consumers are beginning to expect personalized communications. But successfully executing targeted offers that connect with a customer individually or as a well-defined market segment takes quite a bit of coordination. Not only do you need to understand the customer, but you’ve got to get your marketing, merchandising and the store […]

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Dunkin’ Donuts has a pretty long track record of memorable advertising, from “time to make the donuts” to “America runs on Dunkin.’” And this year, they’ve become trailblazers for integrating new social channels like Vine and Twitter with traditional media. Their bold moves to engage loyal customers have got their fans, and the marketing world, […]

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What do a leading property developer, the queen of cupcakes, a fashion designer and a department store president have in common? They’re all on the leading edge of retail innovation. Each has an impressive track record, making them a perfect fit to discuss how brick-and-mortar will thrive in the 21st century in the opening keynote […]

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