Author Archives: Bill Thorne, SVP, Communications and Public Affairs

A few weeks ago, our team moved into a great new office in downtown Washington, D.C. It is said that moving is one of the most stressful experiences you can go through, but for NRF, it’s also been an invigorating and energizing one. Our new home is sleek, modern, bright and open. No detail was […]

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Humorist Garrison Keillor once wrote, “I believe in looking reality straight in the eye and denying it.” For some reason, a number of politicians in Washington have taken this to heart and have decided this is the best way to govern. It’s the only way to explain why those same politicians consistently try to redefine […]

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The thefts of credit and debit card numbers we’ve seen in the United States during the past couple of months reinforced a harsh reality – that these incidents have, unfortunately, become a fact of life. As NRF Senior Vice President and General Counsel Mallory Duncan said during testimony this week before the subcommittee of the […]

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When it comes to protecting customer data, there is more than one stakeholder. As NRF President and CEO Matthew Shay’s letter to Congress reiterated, retailers recognize the need to continue investing in new point-of-sale-technology and take other precautionary measures. But the financial industry also has a critical role to play in making sure their cards […]

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All of our veterans in this country leave the military with hard-won valor and battle-tested skills, yet sadly tens of thousands still struggle to parlay these virtues into gainful civilian, private sector employment. The reasons vary, but the effects are stark: Ten percent of all post-2001 veterans remain unemployed, compared with only 6.8 percent unemployment […]

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It is very apparent, through polling and surveys, that Americans are feeling a bit nervous about their personal economy as a result of the dysfunction in Washington. Just as national polling during the government shutdown indicated that about a third of consumers would be changing their spending habits as a result of the shutdown, further […]

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It has been said that “patience, persistence and perspiration make an unbeatable combination for success.” Leveling the playing field where online retailers are obligated to collect sales tax, just like their brick-and-mortar counterparts, is a fine example of that. After more than a decade of patience, persistence and a good dose of perspiration, the United […]

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“The beauty of the private sector is that we don’t have to win an election, convince Congress, or pass a bill to do what we think is right. We can simply move forward…doing what we know how to do…growing our business.” In a keynote speech at Retail’s BIG Show this morning, President and CEO of […]

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