Aug16
During a session this afternoon on IT governance moderated by Retail Systems Research’s Brian Kilcourse, Rue La La COO Jeff Marshall and PETCO CIO Herman Nell outlined ways retail CIOs could become more effective in running their own departments – and selling their strengths throughout the organization. Below, some of their suggestions: Embark on an [...]
Aug16
Retail service providers listening to Walgreens’ SVP and CIO Tim Theriault speak during a session on IT innovation learned a valuable lesson in how not to sell their products. “We’re not here to chase technology because it’s cool,” he said. In fact, Theriault says he ignores “the herd mentality” – the concept pushed by some [...]
Aug16
In the first CIO keynote from NRFtech, Joshua Jewett, SVP and CIO of Family Dollar Stores, outlined why the company chose to use a software-as-a-service (SaaS) approach for an inventory management project, instead of either trying to accomplish its goals internally or outsourcing the project completely. When evaluating a new project, Jewett said, most retail [...]
Aug16
During his opening remarks this morning, NRF Chief Information Officer Dave Hogan walked through current economic and political issues, retail opportunities on the horizon, and how IT executives could play a role in the economic recovery. He ended his short remarks with one of the most poignant videos I’ve seen in ages. This is a [...]
Aug16
What’s the ROI on mobile…and how can you convince your Board of Directors to invest in this area? Is mobile really the “next best thing,” or will it become the RFID of 2010? Those are just a few of the questions retailers at NRFtech have been asking about the latest revolution in retail. During his [...]