Feb26
Within retail headquarters around the country – and even here at NRF – there have been countless discussions about cultivating communities through social networks. Conversations that start with “How do we do it?” and “Who owns it?” are often followed by the inevitable, “But what’s the point?” Certainly there’s no use in leveraging resources for [...]
Posted in: eCommerce | Education | Events | Marketing | Retail Companies | Retail Trends Tagged BazaarVoice, Blippy, DKNY, Innovate 10, Julie Bornstein, mobile retailing, ModCloth, Nike, Nordstrom, Polyvore, retail catalogs, Retail Innovation & Marketing Conference, Sephora, Sephora Direct, social media, Starbucks, TheFind, Threadless, urban outfitters |
Feb25
Looking for the next big thing in emerging media? We’ve got a whole list of companies to watch straight from an expert. In our latest Q&A leading up to next week’s Retail Innovation & Marketing Conference, Dan Shust, Director of Emerging Media at Resource Interactive, shares insight on which companies to watch, three common Twitter [...]
Posted in: Education | Events | Retail Trends Tagged Animetrics, Apple, Boxee, BuddyMedia, Bunchball, Dan Shust, Demand Media, emerging media, Facebook, Foursquare, Google, Google Reader, Gowalla, Innovate 10, iPad, Metaio, open commerce, Resource Interactive, The Limited, twitter, Victoria's Secret |
Feb24
President Barack Obama, along with select members of his Administration, the bipartisan leadership of both the House and Senate, and key committee leaders, will gather tomorrow at Blair House (across Lafayette Park from the White House) for a one day summit ostensibly intended to rekindle a bipartisan flame for health care reform. Every protocol and detail [...]
Feb24
Retail marketing executives and technology leaders will descend upon San Francisco next week for the 2010 Retail Innovation & Marketing Conference. And even though their days will be packed with educational sessions and networking opportunities, several nights will be wide open for exploring. (Though – really – don’t skip the Racies on Wednesday in favor [...]
Feb23
If I was handing out awards for the coolest retailers on the planet, Moosejaw would be a finalist. The company’s approach is so fresh, and the tone is so unexpected, I’m never really sure what they’re going to come up with next. After nosing around their website, filled with everything from a poll where customers [...]
Posted in: eCommerce | Events | Retail Companies | Retail Trends Tagged brand loyalty, channel integration, company tone, customer reviews, customer rewards, customer service, Facebook, Flickr, Gary Wohlfeill, Innovate 10, Love the Madness, mobile applications, Moosejaw, retail marketing, twitter |
Feb22
When it comes to staying on top of the competition, retailers know all too well how important it is to have that something special that makes their customers come back again, and again. That special something can come in the form of new technology or even testing its own food products before it hits the shelves [...]
Posted in: Retail Companies Tagged Amazon, Apple, Best Buy, Chipotle, Costco, Fast Company, Fast Retailing, Gilt Groupe, Hot Topic, innovative companies, International Retailer of the Year, Lululemon, McDonald's, Netflix, Nike, Tadashi Yanai, Target, TOMS Shoes, Uniqlo, Walmart |
Feb22
Fans of Moosejaw know better than anyone that the company is one of the most distinctive retailers on the planet. After spending just a few minutes on their website, it’s easy to see that that this is a company with a deep understanding of who they are – and, more importantly, who their customers are [...]
Feb18
In acknowledgment of substantial gains Republicans seem to be making on key issues or perhaps in a politically shrewd move, President Obama has invited the bipartisan leadership of the House and Senate to a televised one-half-day health care reform summit meeting on February 25. The meeting will be held in the historic Blair House – [...]
Feb17
BazaarVoice CEO Brett Hurt, whose company powers reviews for dozens of the world’s largest retailers, is profiled in a recent Shop.org blog post, discussing retailers that are leveraging customer reviews to improve experiences (and products), which businesses are maximizing mobile reviews, and a new concept from TurboTax that illustrates what’s next in user-generated content. My [...]
Feb14
At NRF, we’re pretty good at keeping secrets. So when The Container Store reached out to us last week with inside information on their latest initiative – an inaugural “National We Love Our Employees Day,” slotted for Valentine’s Day – and asked if we’d consider blogging about it, we were more than happy to oblige. [...]
Posted in: Retail Companies | Retail Trends Tagged 100 Best Companies to Work For, build-a-bear, customer service, employee feedback, employee recognition, engaging employees, John Mackey, Kip Tindell, Maxine Clark, National We Love Our Employees Day, retail training, selling philosophy, The Container Store, Valentine's Day, Whole Foods |