Jan11
I feel about books the way most fashionistas feel about shoes… Do you really need a reason to browse a bookstore, pick up a new book, or even buy a replacement book for the one you dropped in the bathtub? I’ve often tried to decide what I love most about bookstores. Is it the sheer [...]
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Jan11
In today’s Global Powers of Retailing 2009 session, Dr. Ira Kalish shared 10 top retail trends. One specific trend he shared won’t surprise any retailer, but regardless, can probably not be mentioned too many times. His reminder – customers expect a seamless experience between all channels. So don’t forget to use your website to drive [...]
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Jan11
If you removed your logo from your brand, what do you have left? Would your customers know what they were getting? These were just some of the questions asked by Martin Lindstrom in today’s first Super Session. Lindstom is the author of “Brand Sense” and “Buyology: Truth and Lies About Why We Buy.”
Neuromarketing, a relatively [...]
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Jan11
Last night at dinner one of my colleagues asked me, “If you could work in any other profession, what would it be?” While I love what i do, it was an easy answer for me. I also love fashion and the fashion industry.
So, today I jumped on the chance to attend the session Keeping Fashion [...]
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Jan11
That famous Kermit the Frog quote was how Half Price Books’ Kathy Doyle Thomas opened her portion of one of today’s sessions on green retail strategies. Half Price Books, a book retailer based in Texas, has made it a company mission to be as green as possible. This company goes beyond the basics; it pushes the [...]
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Jan11
By Shish | Published:
January 11, 2009
Posted in Events
Despite being the first session at 8:30 am on a Sunday morning, the importance of customer centricity in retail was evident in today’s merchandising-focused session by a panel of excellent speakers. The standing room only session included Insights from a research by Leslie Hand from Global Retail Insights and also case studies presented by Daniel Moe [...]
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Jan11
The old way of thinking about customers isn’t working anymore. No longer is it advantageous to create a strategy that tells the customers what they should be doing in your retail space. The customer is now at the center of that strategy.
Customer-centricity is a holistic, integrated philosophy that speaks to retailers’ desires to serve customers [...]
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Jan11
Improving the customer experience. Bringing in new customers and retaining current ones amid poor economic conditions. These were the overriding themes of NRF DESiGN STUDiO Spotlight 08: The Power of Retail Design.
USA Today’s Jayne O’Donnell led discussions with design firm executives about trends in the industry and spotlighted some of the firms’ biggest successes of [...]
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Jan11
Instead of dropping off Convention dailies outside of each hotel room this year, STORES is having copies of its Convention Daily placed on shuttle buses for attendees to read on their way to the Javits Center.
The daily publication features updates and photos from the previous day, today’s schedule of events, and information about what to [...]
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Jan11
Over 300 reporters from major news outlets, trade publications and broadcast networks, as well as analysts and bloggers, are descending on the Javits Center as the Convention begins to cover the educational sessions and walk the EXPO floor. Reporters from publications like Time magazine, USA Today, and Women’s Wear Daily will visit the BIG Show [...]
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